TroubleshootingError Codes

Integration Errors

Reference for integration-related error codes (INT-XXX)

Document Status

This document is being worked on, information may change a lot over the next few weeks.

INT-001: Integration Not Found

Error Message: Integration not found

Cause: The specified integration does not exist or has been deleted.

Solution:

  • Verify the integration ID is correct
  • Check if the integration is still configured
  • Set up the integration again if necessary

INT-002: Invalid Webhook URL

Error Message: Invalid webhook URL

Cause: The webhook URL is not properly formatted or accessible.

Solution:

  • Verify the webhook URL is correct
  • Ensure the endpoint is publicly accessible
  • Check URL formatting and protocol

INT-003: Integration Authentication Failed

Error Message: Integration authentication failed

Cause: Unable to authenticate with the integrated service.

Solution:

  • Check integration credentials
  • Verify API keys or tokens
  • Ensure the integration service is available

INT-004: Integration Timeout

Error Message: Integration request timeout

Cause: The integrated service did not respond within the expected time.

Solution:

  • Check the integrated service status
  • Verify network connectivity
  • Adjust timeout settings if possible

INT-005: Invalid Integration Configuration

Error Message: Invalid integration configuration

Cause: The integration configuration is invalid or incomplete.

Solution:

  • Review integration settings
  • Complete all required configuration fields
  • Check integration documentation

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