TroubleshootingError Codes
Integration Errors
Reference for integration-related error codes (INT-XXX)
Document Status
This document is being worked on, information may change a lot over the next few weeks.
INT-001: Integration Not Found
Error Message: Integration not found
Cause: The specified integration does not exist or has been deleted.
Solution:
- Verify the integration ID is correct
- Check if the integration is still configured
- Set up the integration again if necessary
INT-002: Invalid Webhook URL
Error Message: Invalid webhook URL
Cause: The webhook URL is not properly formatted or accessible.
Solution:
- Verify the webhook URL is correct
- Ensure the endpoint is publicly accessible
- Check URL formatting and protocol
INT-003: Integration Authentication Failed
Error Message: Integration authentication failed
Cause: Unable to authenticate with the integrated service.
Solution:
- Check integration credentials
- Verify API keys or tokens
- Ensure the integration service is available
INT-004: Integration Timeout
Error Message: Integration request timeout
Cause: The integrated service did not respond within the expected time.
Solution:
- Check the integrated service status
- Verify network connectivity
- Adjust timeout settings if possible
INT-005: Invalid Integration Configuration
Error Message: Invalid integration configuration
Cause: The integration configuration is invalid or incomplete.
Solution:
- Review integration settings
- Complete all required configuration fields
- Check integration documentation