TroubleshootingError Codes

System Errors

Reference for system-related error codes (SYS-XXX)

Document Status

This document is being worked on, information may change a lot over the next few weeks.

SYS-001: Internal Server Error

Error Message: Internal server error

Cause: An unexpected error occurred in the system.

Solution:

  • Retry the operation
  • Check system status page
  • Contact support if the issue persists

SYS-002: Rate Limit Exceeded

Error Message: Rate limit exceeded

Cause: Too many requests in a short period.

Solution:

  • Reduce request frequency
  • Implement request throttling
  • Review rate limit documentation

SYS-003: Service Unavailable

Error Message: Service temporarily unavailable

Cause: The service is currently unavailable or under maintenance.

Solution:

  • Check system status page
  • Wait and retry later
  • Subscribe to status updates

SYS-004: Invalid API Version

Error Message: Invalid API version

Cause: The requested API version is not supported or deprecated.

Solution:

  • Update to a supported API version
  • Check API version compatibility
  • Review API migration guide

SYS-005: Resource Conflict

Error Message: Resource conflict

Cause: Concurrent modification of the same resource.

Solution:

  • Implement proper locking mechanisms
  • Retry the operation
  • Handle conflicts in your application

On this page